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How do I?
GET A CHIPPEWA FALLS PUBLIC LIBRARY CARD?
NOTE: Applicants under 18 years old need a parent/guardian signature on his/her application. The parent or guardian's ID serves as proof for the child. Guardians must show legal documentation to verify guardianship.
DOES A LIBRARY CARD STOP WORKING?
A library card will "expire" annually, if not used to check out materials in person or electronically. Personal information will be needed to verify or update the account. Inactive records are removed from the computer system after three years to keep the MORE system current. If your card has been removed from the system, it is free to apply and receive a new card.
MAY OTHERS USE MY LIBRARY CARD?
Library borrowing privileges are non-transferrable. Anyone wishing to check out materials must have a personal library card.
MAY I CHECK OUT MATERIALS WITHOUT MAY CARD?
Once every three months. To ensure accuracy, your library card must be presented to check out materials. Library staff at the Circulation Desk may look up your patron record so long as there are no computer issues and identification or identifying questions will be requested. Your library card must be presented to check out materials if the computer system is not working for any reason. If you cannot find your card, you may need to get a new one. See Lost or Stolen Cards.
CHANGES TO PERSONAL INFORMATION
It is very important to keep your patron record up to date. With address changes, please let someone at the Circulation Desk know as soon as possible. With proof of new address, a 'Change of Address' form should be filled out. A name change requires a new card application in the new name. Proof of the name change is required, a photo ID and current address is fine, to receive a new library card for free.
LOST OR STOLEN CARDS
If a library card is lost or stolen, please ask for a replacement card as soon as possible. Present proof of current address at the Circulation Desk and pay the $2 fee for a card replacement. The lost/stolen card is de-activated and a new card is issued. If your card is worn or damaged, it will be replaced for free.